Contact Client Service
For more information on any MSCI products or services, please select the relevant product or business line from the list below. Please note that these contact details should only be used for client or prospective client enquiries.
MSCI, Barra or RiskMetrics
For more about the MSCI or Barra products and services, please contact clientservice@msci.com
For the RiskManager and CreditManager products and services, please contact support@msci.com
Americas
- General 1.888.588.4567 (toll free)
- Atlanta +1.404.551.3212
- Boston +1.617.532.0920
- Chicago +1.312.675.0545
- Monterrey +52.81.1253.4020
- Montreal +1.514.847.7506
- New York +1.212.804.3901
- San Francisco +1.415.836.8800
- São Paulo +55.11.3706.1360
- Stamford +1.203.325.5630
- Toronto +1.416.628.1007
Asia Pacific
- China North 10800.852.1032 (toll free)
- China South 10800.152.1032 (toll free)
- Hong Kong +852.2844.9333
- Seoul 00798.8521.3392 (toll free)
- Singapore 800.852.3749 (toll free)
- Sydney +612.9033.9333
- Tokyo +81.3.5226.8222
Europe, Middle East and Africa
- Cape Town +27.21.673.0100
- Frankfurt +49.69.133.859.00
- Geneva +41.22.817.9777
- London +44.20.7618.2222
- Milan +39.025.849.0415
- Paris 0800.91.59.17 (toll free)
When dialing MSCI's 24 hour Global Client Service lines, you have the following options:
- 1. MSCI Indices or GICS
- 2. Barra Equity Model, Barra Aegis, Barra Portfolio Manager or AlphaBuilder
- 3. Barra Multi Asset Class Model, BarraOne or Barra Cosmos
- 4. RiskMetrics RiskManager or CreditManager
- 5. ESG Research
- 6. Other questions
For questions on invoices, please call +1.212.804.3996
HedgePlatform
For HedgePlatform support, please contact HedgePlatform_ClientSupport@msci.com or call +1.212.804.3905.
DataMetrics
For DataMetrics Support, please contact DataMetricsSupport@RiskMetrics.com.
Environmental, Social and Governance
For Environmental, Social and Governance products and services, please contact ESG Client Service at esgclientservice@msci.com or call:
- Americas +1.212.804.5299
- Asia Pacific +612.9033.9339
- Europe, Middle East and Africa +44.20.7618.2510
