For more information on any MSCI products or services, please select the relevant product or business line from the list below. Please note that these contact details should only be used for client or prospective client enquiries.

MSCI, Barra or RiskMetrics

For more about the MSCI or Barra products and services, please contact clientservice@msci.com

For the RiskManager and CreditManager products and services, please contact support@msci.com

  • Americas

    • General 1.888.588.4567 (toll free)
    • Atlanta +1.404.551.3212
    • Boston +1.617.532.0920
    • Chicago +1.312.675.0545
    • Monterrey +52.81.1253.4020
    • New York +1.212.804.3901
    • San Francisco +1.415.836.8800
    • São Paulo +55.11.3706.1360
    • Toronto +1.416.628.1007
  • Asia Pacific

    • China North 10800.852.1032 (toll free)
    • China South 10800.152.1032 (toll free)
    • Hong Kong +852.2844.9333
    • Seoul 00798.8521.3392 (toll free)
    • Singapore 800.852.3749 (toll free)
    • Sydney +612.9033.9333
    • Taipei 008.0112.7513 (toll free)
    • Tokyo +81.3.5290.1555
  • Europe, Middle East and Africa

    • Cape Town +27.21.673.0100
    • Frankfurt +49.69.133.859.00
    • Geneva +41.22.817.9777
    • London +44.20.7618.2222
    • Milan +39.025.849.0415
    • Paris 0800.91.59.17 (toll free)

When dialing MSCI's 24 hour Global Client Service lines, you have the following options:

  •  
    • 1. MSCI Indexes or GICS
    • 2. Barra Equity Model, Barra Aegis, Barra Portfolio Manager or AlphaBuilder
    • 3. Barra Multi Asset Class Model, BarraOne or Barra Cosmos
    • 4. RiskMetrics RiskManager or CreditManager
    • 5. ESG Research
    • 6. Other questions

    For questions on invoices, please call +1.212.804.3996

HedgePlatform

DataMetrics

Environmental, Social and Governance

  • For Environmental, Social and Governance products and services, please contact ESG Client Service at esgclientservice@msci.com or call:

     
    • Americas +1.212.804.5299
    • Asia Pacific +612.9033.9339
    • Europe, Middle East and Africa +44.20.7618.2510

Resources

Browse our Resource Center for more information.