Cultivating talent - intro
Cultivating Talent and Employee Engagement
Since 2014, we more than doubled our investment in learning and development and, from 2016 to 2020, the number of participants in our development programs increased by more than 160%.
MSCI is committed to creating a performance and growth culture of high employee engagement, where every employee takes personal ownership of their performance, career and professional growth to better serve our stakeholders. Several years ago, we introduced Success@MSCI as a framework for driving this culture. Through Success@MSCI, employees are personally accountable for their careers and their performance. To assist, we created tools and workshops to help employees better understand how their work aligns with MSCI’s overall strategy, seek and receive real-time and transparent feedback and coaching, successfully deliver on their goals, and more effectively plan and develop their careers.
programs offered
Examples of programs offered include:
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Engagement
MSCI conducts an annual employee engagement survey that measures whether our approaches to performance, growth and career development are driving employee engagement. Managers receive anonymous feedback and are accountable for improving and enhancing the work environment to drive higher engagement. Engagement has improved significantly since 2011.
From time to time, MSCI also conducts engagement “check in” surveys outside of the annual employee engagement survey cycle to gauge whether MSCI is moving in the right direction in terms of areas that are strategically important to MSCI’s success. The emphasis continues to be on creating a better employee experience, providing practical resources and support and setting the conditions for success. The practical resources include a ‘manager behaviors’ toolkit featuring strategies and tips from managers across the company on how ‘great managers’ inspire, communicate with and develop their teams.
We had an 85% response rate on our June 2020 engagement check in survey. In that survey our employees told us:
- 92% of employees are proud to work at MSCI, up seventeen percentage points from 2015 (+5 since 2019)
- 89% would recommend MSCI as a place to work, up twenty-two percentage points from 2015 (+6 since 2019)
- 95% would recommend MSCI as a company to do business with, up twelve percentage points from 2015 (+3 since 2019)
- 85% believe MSCI is a highly inclusive workplace, up 2 percentage points from 2019
In our full survey from 2019 we had an 89% response rate and we learned the following:
- The number of respondents that are fully engaged has increased by more than 57% since 2011. Fully engaged employees are those who agree or strongly agree with all eight of the “overall company experience” questions.
- 95% of respondents are committed to playing a part in achieving the firm’s goals, nine out of ten respondents would recommend MSCI as a company with which to do business and 87% are proud to work at MSCI.
- Developing our People, a measure that correlates with creating engagement, continues to track upwards to 74%. This trajectory reflects our ongoing investment in providing tailored development opportunities, with 63% of employees reporting they have received some type of formal development in the past year.
- Regarding inclusion, MSCI’s average score for all questions is 81%, with nearly three-quarters of respondents (73%) expressing the view that everyone has an opportunity to be heard at our firm.
In 2019, a new section of the survey focused on Corporate Responsibility and results show we are on the right track to developing an environmental, social and governance roadmap to help establish MSCI as a leader in corporate ESG. 75% of respondents agreed that MSCI’s focus on Corporate Responsibility is an important part of their employee experience.
Internships
We are committed to training the next generation of financial industry professionals by offering opportunities in the Early Careers space that enables eligible talent to kickstart their careers. Students from all academic backgrounds benefit from working in a dynamic and challenging environment, grounded in a performance-based culture, and have the opportunity to learn from talented professionals across our business. Historically, interns have been hired in numerous locations in the U.S., Latin America, Asia Pacific and EMEA.
In order to offer these Internships, MSCI partners with numerous universities to recruit interns into locations and businesses where we have an ongoing need for strategic talent pipelines and have a breadth of diverse opportunities. Many of these interns are converted to fulltime positions, particularly in ESG, Legal, Client Coverage and IT. Early Careers recruiting is an important source of talent for MSCI and one that we will continue to build in the future.