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Index, Barra and RiskMetrics products

For more about the Index and Barra products and services, please contact clientservice@msci.com

For the RiskManager and CreditManager products and services, please contact support@msci.com

Americas

General
1 888 588 4567 (toll free)

San Francisco
+1 415 836 8800

Atlanta
+1 404 551 3212

São Paulo
+55 11 3706 1360

Boston
+1 617 532 0920

Toronto
+1 416 628 1007

Chicago
+1 312 675 0545

Monterrey
+52 81 1253 4020

New York
+1 212 804 3901

Asia Pacific

China North
10800 852 1032 (toll free)

Sydney
+612 9033 9333

China South
10800 152 1032 (toll free)

Taipei
008 0112 7513 (toll free)

Hong Kong
+852 2844 9333

Thailand
0018 0015 6207 7181 (toll free) 
 

India
+91 22 6784 9160

Tokyo
+81 3 5290 1555

 

 

Seoul
 00798 8521 3392 (toll free)

Singapore
800 852 3749 (toll free)

Europe, Middle East and Africa

Cape Town
+27 21 673 0100

Frankfurt
+49 69 133 859 00

Geneva
+41 22 817 9777

London
+44 20 7618 2222

Milan
+39 025 849 0415

Paris
0800 91 59 17 (toll free)

When dialing MSCI's 24 hour Global Client Service lines, you have the following options:

1. MSCI Indexes or GICS

2. Barra Equity Model, Barra Aegis, Barra Portfolio Manager or AlphaBuilder

3. Barra Multi Asset Class Model, BarraOne

4. RiskMetrics RiskManager or CreditManager

5. ESG Research

6. Other questions

For questions on invoices, please call +1 212 804 3996

Hedge Platform

For HedgePlatform support, please contact HedgePlatform_ClientSupport@msci.com or call 212 804 3905.

DataMetrics

For DataMetrics Support, please contact DataMetricsSupport@msci.com.

ESG

For Environmental, Social and Governance products and services, please contact ESG Client Service at esgclientservice@msci.com or call:

Americas
+1 212 804 5299

Asia Pacific
+612 9033 9339

Europe, Middle East and Africa
+44 20 7618 2510

Real Estate

Please complete the following form if you would like to learn more about Real Estate solutions

If you are an existing client with access to the IPD Reporting Portal, please email us at: realestate@msci.com.

For press enquiries, please contact pr@msci.com or call +44 20 7618 2213.

Americas

Canada
+1 416 687 6284

U.S.
+1 212 804 3900

Asia Pacific

Australia
+61 2 9248 1900

Japan
+81 3 5290 1570

Europe, Middle East and Africa

France
0800 91 59 17 (toll free)

United Kingdom
+44 20 7336 4783

 

Germany
+49 69 133 859 00

Netherlands
+31 88 328 22 00

Spain
+34 917 610 271

South Africa
+27 11 656 2115

Sweden
+46 8 400 252 30

FEA products

For more about FEA products and services, please contact fea_info@msci.com or call 510-6494226 (FEA sales) 510-6494686 (FEA support).

For FEA Support, please complete one of the folowing forms relevant to your request:

FEA Library Service Request
FEA License Support
FEA Licensing Key Request
FEA Feature Request
FEA Support Service Request

InvestorForce products

For InvestorForce support, please contact investorforceinfo@msci.com or call +1 484 351 7200.

Media Queries

To contact our press team and for more information on our press releases, please visit Our Press Room.

Accounts Payable Queries

For accounts payable queries please contact us on +1-212-981-1044


Submit a Question

For specific questions about product offerings or our website, please submit the form below:

By submitting your personal information to MSCI you acknowledge and consent to MSCI processing your personal information accordingly. This may involve the transfer of your personal information to the offices of MSCI and/or its authorized third parties in countries outside your country of residence, which may not have the same privacy legislation as your country of residence. You also consent to being contacted by MSCI regarding MSCI's products and services. MSCI reserves the right to refuse a registration as well as restrict the distribution of MSCI's publications, in MSCI's discretion.


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